Health Data Warehouses and Technology Vendors
Most data warehouses have phenomenal data systems. They run the risk, however, of considering themselves technology providers rather than solutions providers. Warehouses need to take care to develop value propositions that meet customers' needs.
Why should data warehouses focus on solutions, and not just technology?
- Are clients getting the return on investment they expect from the health data warehouse or other health technology?
- Are clients expressing the need for a stronger consulting role--one the involves interpreting their data and identifying opportunities for benefit plan improvement?
- Are Account Managers successfully adding value by selling wrap-around consulting projects?
Zenger Analytics helps data warehousing vendors enhance their value by ensuring deliverables are meaningful and consultative.
Services for Data Warehouses and Technology Vendors
Satisfy customers' increasing demands for clear, concise information.
Report Design and Production Consulting
Zenger Analytics redesigns and restructures routine client reporting. We will:
- Review and refine reporting capabilities and processes
- Eliminating inefficiencies
- Enhance report usability and accessibility through innovative presentation of information
- Design more integrated reports that combine financial, cost and utilization, care management, population risk, clinical, wellness, and employee productivity
- Design customized scorecards and dashboards that meet specific client objectives
Consultative Report Delivery
Zenger Analytics creates greater value for data warehouses by working with Account teams to communicate the power in the data to clients. We will:
- Mine data and identify key findings
- Train data warehouse staff in how to consultatively delivery reports and
- Communicate key findings
- Educate Account teams on how to systematically lead clients through key decisions